Frequently Asked Questions

We have provided answers to some of the most frequently asked questions we receive from new and clients. If you don’t find an anwer to your question here we encourage your to contact our team.

Questions About Telepsychiatry

What is Telepsychiatry?

Telepsychiatry is the application of telemedicine to the specialty field of psychiatry. The term typically describes the delivery of psychiatric assessment and care through telecommunications technology, usually videoconferencing.

What are the Benefits of Telepsychiatry?

Appointments can be conducted in the privacy of your own home or any private location where you have internet access. No more commuting or sitting in a waiting room. Effective and convenient for busy schedules.

Is Telepsychiatry secure?

All communications are provided via a private, secure, and HIPAA-compliant video conferencing software.

New Client Questions

Where is your office and what are the requirements for accepting new clients?

Our office is virtual. We accept adult clients over the age of 18 from the states of Florida and California. Our clients must have the skill set and capability to navigate our Tele-Platform and Patient Portal electronically. 

What is the process/next steps for new clients?

1. Contact us to book a date and time for your initial consultation appointment. 

2. We will email you an invitation to register for our patient portal. 

3. We will send you an email to complete our online assessment and consent forms. 

4. Once you have completed the assessment and consent forms, you will be ready for your virtual appointment. 

Do you take insurance?

We do not accept insurance. Payment is due at the time of the appointment. We want you receive the best care possible without a third party trying to dictate your care. We do provide an invoice for you to submit for insurance re-imbursement**

What is reimbersify.

Reimbursify is the fastest, surest way to claim your money back, when your practitioner doesn’t accept your insurance plan. Use our mobile app to submit healthcare reimbursement claims and keep track of them every step of the way. Learn more at or by on their mobile applications.


It’s your brain Make it Excellent! We believe your optimal mental health is possible and achievable.